Platform Knowledge Base

Frequently Asked Questions

Search or filter through our complete database of 39 frequently asked platform questions.

Need personal support or guidance?

If you're unsure where to start, have questions about your billing, or need help matching with the right therapist, please contact our support concierge directly:

Email Concierge

rebalancetherpy@gmail.com

Phone Support

+91 9341210280

Frequently Asked Questions

What is Rebalance Therapy?

How does Rebalance Therapy work?

Is therapy right for me?

Do I need to be in crisis to start therapy?

What if I’m unsure where to start?

What makes Rebalance Therapy different?

How do I choose the right therapist?

What if I don’t know what I’m feeling?

Are all therapists verified?

Can I switch therapists later?

What issues can therapy help with?

What if I feel nervous before my first session?

Do you offer couples therapy?

Can therapists prescribe medication?

Is online therapy effective?

Can I attend sessions from home?

How do I book a session?

How long is a therapy session?

What happens during the first session?

Do I have to turn my camera on?

How often should I attend therapy?

Can I stop therapy anytime?

Can students or working professionals use Rebalance Therapy?

What if I’m running late for my session?

Can I reschedule my therapy session?

Can I cancel my session and receive a refund?

What happens if I miss my session?

How do I request a reschedule?

What happens if my therapist is unavailable?

Are my sessions confidential?

Is my personal information secure?

Will anyone know I’m using therapy?

Can I contact my therapist outside of sessions?

How can I contact Rebalance Therapy?

What happens if there are technical difficulties during my session?

What if my therapist believes I need urgent medical or psychiatric support?

Is Rebalance Therapy a crisis or emergency service?

What if I feel unsafe or emotionally distressed after a session?

Need personal support or guidance?